by Career Medical | May 15, 2019 | Customer Experience, Featured, Sourcing
Yes, the work-life company policies look amazing on paper when you are reading your contract prior to signing your employment agreement. But in practice, it’s true that a majority of you do not utilise these perks. According to a study from LeanIn.org and McKinsey...
by Career Medical | Jan 22, 2019 | Customer Experience, Featured, Sourcing
In this post, we identify the most important hiring trends in Australia for 2019, particularly the ones that will shape Healthcare jobs in Australia this year. Every New Year is usually a great catalyst for change. By January, virtually all of us have made New Year...
by Career Medical | Jan 21, 2019 | Customer Experience, Featured
In the final episode of this series, Sam Youssif GM Customer and Digital Experience at Schneider Electric highlights the skills and experience that are essential if an organisation wants to optimise CX outcomes. I hope you have enjoyed the video series, this episode...
by Career Medical | Jan 15, 2019 | Customer Experience, Featured, Sourcing
CX Improvement: Define the Vital Few, Execute and Sustain Sam Youssif, GM Customer and Digital Experience at Schneider Electric addresses the point that some companies “miss the mark” when tackling CX improvement initiatives. He offers 4 key solutions that will help...
by Career Medical | Jan 8, 2019 | Customer Experience, Featured
Solving a CX “Pain Point” – A Practical Example In Episode 5, Sam Youssif, GM of Customer Experience and Digital at Schneider Electric shares a practical example to demonstrate how to solve CX pain points. Its informative viewing. to say. ...
by Career Medical | Dec 4, 2018 | Customer Experience, Sourcing
It is obvious that there is a strong correlation between the satisfaction levels of employees in the workplace and the company’s culture, overall productivity, turnover, and ultimately profitability. However, regardless of its importance, companies still do not...
