by Career Medical | Jan 22, 2019 | Customer Experience, Featured, Sourcing
In this post, we identify the most important hiring trends in Australia for 2019, particularly the ones that will shape Healthcare jobs in Australia this year. Every New Year is usually a great catalyst for change. By January, virtually all of us have made New Year...
by Career Medical | Jan 21, 2019 | Customer Experience, Featured
In the final episode of this series, Sam Youssif GM Customer and Digital Experience at Schneider Electric highlights the skills and experience that are essential if an organisation wants to optimise CX outcomes. I hope you have enjoyed the video series, this episode...
by Career Medical | Jan 15, 2019 | Customer Experience, Featured, Sourcing
CX Improvement: Define the Vital Few, Execute and Sustain Sam Youssif, GM Customer and Digital Experience at Schneider Electric addresses the point that some companies “miss the mark” when tackling CX improvement initiatives. He offers 4 key solutions that will help...
by Career Medical | Jan 8, 2019 | Customer Experience, Featured
Solving a CX “Pain Point” – A Practical Example In Episode 5, Sam Youssif, GM of Customer Experience and Digital at Schneider Electric shares a practical example to demonstrate how to solve CX pain points. Its informative viewing. to say. ...
by Career Medical | Dec 14, 2018 | Featured
There are three main elements of a project – scope, time and cost. In most organisations, the project manager has the responsibility for making sure the project stays on target with these three elements. They are the most visible, as the individual whose job is...
